Enable seamless voice and chat commerce that drives 3x higher conversion rates. Reduce customer service costs by 60% while providing 24/7 intelligent assistance that completes transactions autonomously.
Voice shopping, order status, product discovery, returns processing
Account inquiries, payments, transfers, loan applications
Flight booking, hotel reservations, itinerary management, check-in
Appointment scheduling, prescription refills, insurance verification
Plan changes, bill payments, technical support, upgrades
Order placement, delivery tracking, menu customization
Define high-value conversational transactions
Create natural conversation flows for each use case
Connect to backend systems and payment processors
Develop intent models with industry-specific terminology
Add authentication and fraud prevention
Launch across voice, chat, and messaging platforms
| Component | Role | Business Impact |
|---|---|---|
| Conversational AI | Conversational AI platform | Natural language transaction processing |
| Cloud Language | Intent recognition and NLP | Accurate understanding of customer requests |
| Cloud Speech | Voice interface capabilities | Voice-enabled commerce and services |
| Integration Cloud | Backend system connectivity | Seamless integration with commerce platforms |
| Serverless Functions | Transaction processing logic | Serverless order and payment processing |
| Data Intelligence Platform | Conversation and transaction storage | Intelligent customer interaction history |
Let's discuss how voice and chat AI can transform your customer experience.
Contact Us